Shipping & Returns

Important Notice Regarding Shipping to the EU

Dear Customers,

as of August 12, 2026, the new EU Packaging and Packaging Waste Regulation (PPWR) will take effect. It requires an authorized representative for each destination country to assume the obligations under the packaging regulation—with no minimum quantity or exemptions. For us, this would mean incurring the cost of a representative for every EU country—even if only a single package is shipped—at a cost of several hundred euros per country.

Due to these unavoidable costs, we are unfortunately forced to temporarily suspend shipping to all EU countries and will now only ship within Germany. We hope that the European Commission will amend the regulation soon.

We apologize for any inconvenience this may cause and thank you for your understanding.

Best regards

Nils Kloth